Contact Us by Phone or Email
We answer questions, help with orders, and respond to most inquiries within one business day.

Contact Us

RecoveryShop is operated by Recovery Emporium, Inc. If you have a question about a product, need help placing an order, or have a question about an existing order, we are here to help.

We do answer the phone during regular business hours. We are happy to answer product questions, help with order questions, and take orders by phone for customers who are not comfortable ordering online.

Phone and Email Support

Toll-Free: 1-888-798-3496
Direct Line: 1-304-424-3496
Email: [email protected]

Business Hours

Monday through Friday, 9:00 AM - 4:00 PM Eastern Time.

If you contact us outside regular business hours, please leave a message or send an email. We will respond during the next regular business day.