About Our Company - RecoveryShop
"Inside Recovery Shop: A Fellowship-Run Business Serving the Recovery Community Since 1999"

About RecoveryShop

RecoveryShop is a trusted online source for recovery-related literature, medallions, gifts, and recovery tools. We are rooted in the recovery community and run by people who understand the needs of recovery fellowships, meetings, groups, treatment centers, and individuals.

Our story began in late 1999, when the website known as The Recovery Emporium, originally founded in 1998, was purchased. As our product line and customer base expanded, we launched RecoveryShop.com as a dedicated shopping platform. Recovery Emporium was later incorporated, and RecoveryShop became the public-facing online store of Recovery Emporium Inc.

Our Legacy: The Little Big Book Dictionary

First published in November 1998, The Little Big Book Dictionary was the result of more than three years of dedicated work. Since then, it has been updated regularly and remains one of the most widely used recovery study tools of its kind. We distribute more than 800 copies each week and have sold hundreds of thousands since its release.

Who We Are

RecoveryShop is led by Lyle P. and Theresa P., along with a knowledgeable and committed team. Together, our staff brings more than 135 years of combined sobriety and hands-on recovery experience to the work we do every day.

From one-day chips to conference-approved literature, we understand the needs of recovery circles firsthand. Our goal is to serve customers with integrity, care, accuracy, and respect.

What We Offer

  • Over 100 orders fulfilled daily
  • 250,000+ medallions in stock
  • Nearly 4,000 books ready to ship
  • Same-day order processing on most orders

Whether you are placing a single order, preparing for a sobriety celebration, or stocking up for a group, treatment center, or recovery event, we work hard to serve your needs efficiently and respectfully.

Meet the Team

  • Amy H. - General Manager, Website Maintenance, Inventory Management & Photography
  • Tom G. - Customer Service, Laser and Engraver Operations Manager
  • Amanda D. - Accounts Receivable, Order Packing and Processing, Shipping, & Customer Service
  • Ashley D. - Customer Service, Order Packing and Processing, Marketing and Social Media
  • Lyle P. - Founder, Product Creator, and Overseer of All Things RecoveryShop

Contact RecoveryShop

Address: 708 Division Street, Parkersburg, WV 26101
Toll-Free in the USA and Canada: 1-888-798-3496
Direct Lines: (304) 424-3496 or (304) 428-0318
Email: [email protected]
Hours: Monday - Friday, 9 AM - 4 PM Eastern Time

Giving Back

At RecoveryShop, we believe in supporting the broader community. We proudly contribute to organizations and causes including:

  • ASPCA
  • Children's Home Society of WV
  • Save A Kitty Feral Cat Program, Inc.
  • Fraternal Order of Police Lodge #79

Thank you for letting us be part of your journey in recovery. We are honored to serve.