If you have a question about placing an order or need help with an order you have already placed, RecoveryShop's customer support team is happy to help.

Please have your order number available when contacting us about an existing order.

For current contact information and business hours, please visit our Contact RecoveryShop page.

For shipping, delivery, account, payment, and other common questions, please visit the RecoveryShop Help Center.

Payment Security at Recovery Shop

Your security and privacy are extremely important to us. We take every step possible to ensure your personal and payment information is protected when you shop with Recovery Shop.

Secure Checkout with Encrypted Protection

Our website uses HTTPS encryption to help protect your information during checkout. Modern browsers may show a site information icon next to the web address instead of displaying the full https:// prefix, but the connection is still secure.

If a browser detects a problem with a site’s security, it will usually display a warning message before you continue.

Trusted Payment Processing - Powered by Stripe

All credit and debit card transactions are securely processed through Stripe, a globally trusted payment processor that is certified to the highest level of PCI compliance (PCI DSS Level 1).

Recovery Shop does not store full credit card numbers on our servers. For your convenience, saved payment methods are securely stored by our payment processor (Stripe) using encrypted tokenization.

Additional Payment Options for Added Security

For customers who prefer an extra layer of protection, we also offer PayPal and other secure payment methods when available.

Our Commitment to Security

We continuously monitor and maintain our website to ensure a safe shopping experience. Our platform and payment systems are regularly updated to meet current security standards.

Questions or Concerns?

If you ever have questions about your security while shopping with us, please don’t hesitate to contact us. We’re here to help and want you to feel confident every time you place an order.

For current RecoveryShop phone numbers, email, business hours, and customer support information, please visit our Contact RecoveryShop page.