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Additional Support
Contact Us by Sending a Message
 
 
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Order Questions
  If you have any questions regarding placing orders or have problems/concerns about orders already placed,
simply send us an email through our Contact Us form or give us a call. ( 1 - 888 - 798 - 3496 )

We answer the phone during regular business hours. ( M-F 9AM - 4PM Eastern U.S. Time )
You may leave a message and call back number at other times.

We will return your call A.S.A.P during the next regular business hours.

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Mistakes do happen.

We process and pack on average 80 to 140 packages daily.
Christmas order numbers may reach near 400 a day.
All orders are individually picked and packed.
Human error dictates that mistakes will happen.
Our error rate is less than .03 %.

Our policy is to resolve order errors as quickly as reasonably possible
with a minimum amount of customer involvement and delay.

Aside from our own error rate...

One of the main causes of orders not being received is customers entering
incorrect shipping information on their checkout forms.


We appreciate your business and we work hard to avoid errors
and to resolve all order problems in the most efficient manner
for all concerned.
How do I contact you?
  Please click here for our company contact information.